Anders Sjöström, used equipment manager for Volvo CE Sales Region EMEA, explains how choosing Volvo Approved Used machines are as beneficial for a fleet as brand new machines.
Why might someone consider buying a premium used machine instead of a new value machine?
It’s circumstantial for our customers. For example, a small contractor who has just started their business perhaps couldn’t afford to buy a fleet of new Volvo machines. Instead, they can purchase premium used Volvo machines that have been serviced and inspected by our dealers and sold with a Volvo Approved Used (VAU) warranty. It’s a great investment, because the VAU warranty allows the customer trust in the product and peace of mind to know the full-service history of the machine has been checked by our dealers before delivery.
How well do Volvo machines maintain their value?
Used machines are always meticulously inspected and refurbished for another full life before they are put back on the market. To prepare the machine for its second life, the inspection process starts with a clean, then check, and on to a full inspection. The inspection comprises 150 different check points carried out by expert dealer inspection personnel. If there are machine parts that fall below 50% remaining wear, these parts will be changed to fulfil the VAU warranty criteria. It’s important to have a service agreement with your local Volvo dealer, in combination with a VAU warranty, to ensure high value. When you purchase a VAU machine, you can be sure you are receiving equipment of the highest standard.
Why is buying a used Volvo machine a good investment for the customer?
They are just as reliable as a new Volvo machine however challenging the application. Customers are seeking to lower their total cost of ownership so the demand for used equipment is on the rise. Our used equipment offers spans a variety of product lines, there are several types of machines available to customers from wheel loaders to articulated haulers to excavators and so on.
Are there any maintenance implications when it comes to buying a used machine?
If you buy a fully inspected and checked Volvo used machine from one of our authorised Volvo dealers in EMEA and you agree to include a VAU warranty, you fully know what you as an end customer will be receiving without any risk. We have worked hard to create a foolproof warranty plan to put our customers’ minds at ease.
Does Volvo still offer CareTrack for used machines and if so, why is this valuable?
We do but it’s up to our dealers whether they’d like to offer this to the customer. When selling the used machine, CareTrack is important so dealers can advise customers when it’s time to perform service or special repairs and also for the customer’s own technicians to be able to keep full control on location and operations for machines – the same as a new Volvo machine.
Can you explain more about the Volvo Approved Used App?
The app mirrors dealer stock. It’s a handy option to get fast information on available VAU used machines that are in stock in local dealerships. The app also provides machine reports, quality pictures and dealership contact details.
Header image (from left) Roger Schutz, Sales Support for Robert Aebi; Martin Hubmayer, Used Equipment Manager for Ascendum Austria; Peter Hieber, Used Equipment Manager for Robert Aebi Germany; Anders Sjöström, Used Equipment Manager for Volvo CE Sales Region EMEA; and Jörg Gerick, Used Equipment Manager for Swecon German