MCS Rental Software customers are now able to modify their software to fit unique business processes
MCS Rental Software customers are now making the most of the rental software suite of solutions using ‘extensions’ to ensure their system is fully tailored to specific customers’ unique rental processes.
With over 100 extensions now in use in the software, rental companies are able to find a solution that isn’t bespoke but can be adapted to specific business protocols.
Nick Thomson, MCS Sales Director, explains: “This has been a real game changer for our customers. Where there was often a weigh-up over the benefits of a completely bespoke vs. an off-the-shelf solution, rental companies can instead tailor an existing solution to fit their needs. Our users have also been able to share knowledge and work together to create solutions that fit other rental companies, by suggesting changes and tweaks to the software using the ‘MCS Collaboration’ tool, where users can suggest ideas that can make the software even better.”
Extensions also fit alongside Smart Alerts, another useful MCS Rental Software solution feature. With Extensions and Smart Alerts, MCS users can mandate specific process flows to ensure steps aren’t skipped or use pop-up alerts for actions that deviate from the preferred workflow.
Nick concludes: “Ensuring employees are following the right rental processes helps businesses to not only have a single way of working but also ensure health and safety, as well as any legal requirements, are always taken care of. Our users can also help reduce mistakes by solidifying a working process.”
